Paytm FASTag: If you don’t have any money left in your Paytm FASTag, it is important to close it before March 15. The Reserve Bank of India (RBI) has stopped Paytm Payments Bank (PPBL) from taking on new customers. After March 15, 2024, PPBL will not be able to accept deposits, transactions, or top-ups for customer accounts, prepaid cards, Paytm Wallets, FASTags, or NCMC cards, according to the central bank.
That’s why it is necessary to close your Paytm FASTag before March 15 if don’t have any balance left. You won’t be able to transfer your Paytm FASTag to another provider, and there is no option to transfer your remaining balance. Closing it before the deadline will prevent any inconvenience, and you can get a new FASTag from an authorized issuer instead.
Many people on social media have mentioned that it can take about 5-7 days to close your Paytm FASTag. When you ask the company to close your account, they send a message saying, “Your FASTag will be closed within 5-7 working days. Security deposit and minimum balance maintained will be refunded to your Paytm Payments Bank wallet.”
This meant that after you request to close your Paytm FASTag, it might take a few days for the process to be completed. During this time, the security deposit and any remaining balance in your account will be refunded to your Paytm Payments Bank wallet.
It is important to be patient during this waiting period. While it may take some time for the closure process to finish, rest assured that your money will be returned to you once the account is closed. If you have any concerns or questions, you can reach out to Paytm for assistance.
How to close Paytm FASTag?

First, call the toll-free number: 1800-120-4210. Make sure to mention the mobile number linked to your FASTag account. You will also need to provide either your Vehicle Registration Number (VRN) or Tag ID. Once you’ve provided this information, a customer support agent from Paytm Payments Bank will contact you to confirm the closure of your FASTag.
It’s important to follow these steps carefully to ensure that your Paytm FASTag is closed properly. If you have any questions or need assistance, you can reach out to Paytm’s customer support for help.
How to close Paytm FASTag using the Paytm app?
- First, log in to your Paytm account and search for ‘FASTag’. Then, choose ‘Manage FASTag’.
- After that, select the FASTag you want to deactivate.
- Next, go to ‘Help & Support’ and select ‘Need help with non-order related queries’. This will connect you with a chatbot.
- Now, choose ‘I want to close my FASTag’ and confirm your decision.
Following these steps will help you close your Paytm FASTag through the Paytm app. If you have any questions or encounter any issues, you can reach out to Paytm’s customer support for assistance.
Also Read: No More Paytm: Paytm Banking Services are Banned. See Why?