digital transformation

Andy Collis: Shaping the Future of CX in Telecommunications

Andy Collis is a name that resonates across the telecommunications and customer experience (CX) landscape. Known for his strategic vision and deep expertise in unified communications, digital transformation, and CX solutions, Collis has spent decades helping organizations modernize the way they engage with customers. From global giants like BT, Vodafone, and Verizon to his current … Read more

James Feen: Pioneering Digital Transformation in Healthcare

Healthcare is going through a massive shift, and one of the leaders accelerating this transformation is James Feen, Senior Vice President and Chief Digital & Information Officer at Southcoast Health. His blend of technical expertise, compassion for clinicians, and forward-thinking strategy has helped Southcoast Health modernize patient care, improve outcomes, and prove that technology and … Read more